Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information.

Last updated: March 2025

Information We Collect

At aruvtariarena, we collect information that helps us provide better financial education services to our Australian community. This includes personal details you share when enrolling in our programs, browsing our website, or contacting our support team.

  • Personal identification information including name, email address, and phone number when you register for courses
  • Educational background and career goals to tailor our financial planning programs
  • Payment information processed through secure third-party payment processors
  • Website usage data including pages visited, time spent on site, and learning progress
  • Communication records when you contact our student support team

We never collect sensitive financial account details or personal identification numbers. Your learning journey data helps us improve course content and provide personalised guidance throughout your studies.

How We Use Your Information

Your information serves specific purposes that directly benefit your educational experience. We use collected data to deliver course materials, track your learning progress, and provide academic support tailored to your goals.

Communication purposes include sending course updates, assignment reminders, and important announcements about program changes. We also use aggregated, non-identifiable data to improve our curriculum and develop new financial education resources.

We never sell your personal information to third parties or use it for purposes unrelated to your education with aruvtariarena.

Marketing communications are always optional. You can unsubscribe from promotional emails while continuing to receive essential course-related information.

Information Sharing and Disclosure

aruvtariarena operates with strict data sharing policies aligned with Australian Privacy Principles. We share your information only in specific, limited circumstances that support your education or comply with legal requirements.

Trusted service providers who help deliver our programs may access certain information. This includes our learning management system providers, email communication services, and payment processors. All partners sign comprehensive data protection agreements.

  • Educational technology platforms that host course materials and track progress
  • Communication services for sending course updates and support messages
  • Analytics services that help us understand website usage patterns (anonymised data only)
  • Legal compliance situations where disclosure is required by Australian law

We never share student information with employers, recruitment agencies, or other educational institutions without your explicit written consent.

Data Security and Protection

Protecting your personal information is fundamental to how aruvtariarena operates. We implement multiple layers of security measures including encrypted data transmission, secure server environments, and regular security audits.

All staff members receive privacy training and sign confidentiality agreements. Access to student information is limited to team members who need it for educational support purposes.

Our systems undergo regular security updates and monitoring. We work with reputable hosting providers who maintain high security standards and comply with Australian data protection regulations.

In the unlikely event of a data breach, we will notify affected students within 72 hours and take immediate steps to secure the affected systems.

Your Rights and Control

Under Australian Privacy Law, you have specific rights regarding your personal information. These rights ensure you maintain control over how your data is collected, used, and stored throughout your relationship with aruvtariarena.

  • Request access to all personal information we hold about you
  • Correct inaccurate or outdated information in your student records
  • Request deletion of your data when no longer needed for educational purposes
  • Withdraw consent for marketing communications while continuing your studies
  • Request a copy of your data in a portable format
  • Lodge complaints about privacy practices with the Office of the Australian Information Commissioner

To exercise these rights, contact our privacy team using the details below. We respond to all requests within 30 days and provide clear explanations of any actions taken.

Some information may be retained for legitimate educational or legal purposes even after deletion requests. We'll always explain what information remains and why it's necessary.

Data Retention and Deletion

aruvtariarena maintains clear data retention policies that balance your privacy rights with legitimate educational and business needs. We keep different types of information for varying periods based on their purpose and legal requirements.

Student academic records are retained for seven years after course completion to support future reference requests and comply with education regulations. Marketing and website usage data is deleted after three years unless you remain an active student.

Payment information is handled by our payment processors and deleted according to their policies and financial record-keeping requirements. We don't store full credit card details on our systems.

When you request account deletion, we remove personal identifiers while potentially retaining anonymised academic data for course improvement purposes. This helps future students benefit from curriculum enhancements without compromising your privacy.

Cookies and Website Tracking

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how students interact with our online resources. These small data files enable features like remembering your login status and course progress.

Essential cookies are necessary for basic website functionality and cannot be disabled. Analytics cookies help us understand which course materials are most helpful and where students might need additional support.

You can control cookie settings through your browser preferences. Disabling certain cookies might affect some website features but won't prevent you from accessing core educational content.

We don't use cookies for advertising purposes or share cookie data with advertising networks. All tracking focuses on improving educational outcomes for our students.

Changes to This Policy

This privacy policy is reviewed annually and updated as needed to reflect changes in our practices, technology, or legal requirements. We believe in transparency and will always notify students of significant changes.

Minor updates like contact information changes or clarifications won't trigger notifications. However, changes to how we collect, use, or share information will be communicated via email and prominently displayed on our website.

Continued use of our services after policy updates indicates acceptance of the revised terms. If you disagree with changes, please contact us to discuss your options or request data deletion.

We recommend reviewing this policy periodically to stay informed about how we protect your information.

Privacy Questions and Contact

For any privacy-related questions or to exercise your rights regarding personal information, please contact our privacy team:

Address:
aruvtariarena Financial Education
220 215 Walker St
Townsville QLD 4810
Australia

We respond to all privacy inquiries within 48 hours and work diligently to resolve concerns promptly and professionally.